Our Services
WE DO DELIVER TRAINING & CONSULTING
FOR THE FOLLOWING SUBJECTS AND COURSES
Training and Certification
Basic foundations for IT Service Management Best Practice.
Training and Certification
Basic foundations for Project Management Best Practice.
ISO 20000 Foundation
Training and Certification
Basic foundations for IT Service Management Standard based on ISO 20000:2018.
COBIT 2019 Foundation
Training and Certification
Basic foundations for IT Governance Best Practice.
Training and Certification
An advance course for ITIL on how to create IT Service, how to deliver IT Service and how to support IT Service.
Prerequisite:
Training and Certification
An advance course for ITIL on how to get the right customer requirement through customer journey.
Prerequisite:
Training and Certification
An advance course for ITIL on how to speed up IT Service by using a lot of methods to support Agility of projects or business requirements.
Prerequisite:
Training and Certification
An advance course for ITIL on how to implement an IT Service Governance by Directing, Planning and Improve.
Prerequisite:
Training and Certification
An advance course for Project Management best practice.
Prerequisite:
SDI Service Desk Analyst
Training and Certification
An advance course for how to manage Service Desk From Service Desk Institute.
SDI Service Desk Manager
Training and Certification
An advance course for how to manage Service Desk From Service Desk Institute.
Custom Training
We have 4 main custom non certification training:
- Implementing ISO 20000:2018
- Implementing Service Desk
- Implementing Service Level Management
- By Request
CONSULTING FOR
IT Governance
- We will do support customer in their journey to implement IT Governance by using best practice COBIT5 or COBIT 2019 in their organization. In advance we do help them to achieve ISO 38500, Standard for IT Governance.
- By Request
CONSULTING FOR
IT Service Management
- ITSM Maturity Assessment by using Axelos tools, PinkScan, etc
- ITSM Implementation by using ITIL V3
- ITSM Implementation by using ITIL V4
- ITSM Implementation by using ISO 20000:2018
- By Request
CONSULTING FOR
Integrated Management System
- Implementing and alignment ISO 9001:2015, ISO 20000:2018 and ISO 27001:2022
- Businesses Process Mapping
- Digital Transformation
- Lean and Agile Transformation
- By Request
CONSULTING FOR
IT Planning:
- IT Strategic Plan, IT Blueprint, IT Masterplan
Specific Planning:
- CMDB Plan
- Capacity Plan
- Disaster Recovery Plan
- By Request